NOL Card Balance Check Online - RTA Dubai Card Enquiry

Nol Cards are essential for daily life in Dubai, offering a convenient, cashless way to travel on the metro, buses, trams, and water buses. With this smart card, you can easily navigate the city without the hassle of carrying cash. However, it’s crucial to maintain a minimum balance of AED 7.5 on your card to avoid fines.

Knowing your Nol Card balance means you can travel smoothly and without worries. The best part is that checking it is super easy! I’ve put together five simple ways to help you stay ready and enjoy your rides on Dubai’s public transport.

Methods to Check NOL Card Balance

RTA(Roads and Transport Authority) works efficiently to provide better services to travelers. For your convenience, RTA has also launched some online channels to check the balance. You can use mobile phones, the RTA website, and some other methods to check the balance on your card. Here are the 3 online RTA Nol card check balance methods to help you.

1. Via Official RTA Website

The easiest and most convenient process is via visiting the official site. For more details, follow the given steps:

Visit the official RTA website using your web browser.
Click on the “Check Nol Balance” Button.
Enter your 10-digit “Nol Tag ID” (mentioned on the backside of your Nol Card).
Click on the “Search” button and the screen will display your card balance, pending credit, and expiry date.

If you have a low balance then you must Recharge NOL card before traveling.

2. Via NOL Pay App

Another handy method to check online is through the mobile app. Go through the following steps for a Metro card balance check via the app:

Install the official Nol Pay app from your app store (available on iOS and PlayStore).
Log in using your Nol Card user ID or create a new account if needed.
Once logged in, look for the “Check Your Nol Balance” button within the app.
Enter your “card number” and click on view balance.
Finally, you’ll find the balance and other card details of your Dubai metro card displayed on the screen.

You may use the RTA official app for NOL Card Balance Transfer online.

3. Balance Check Via SMS

If you don’t have access to the internet, you can inquire about your metro card balance through SMS. This method provides your current balance and the history of your ten most recent transactions.

Begin by linking your Card ID to your mobile number. Send your Nol card tag ID to 511 via SMS to check this.
After successfully registering your number, you can check your balance and transaction history by sending the word “balance” or “BAL” to 511.
Your card balance and card transaction history will be sent to you.

In case, you lost your card then you may read our guide on How to Refund NOL Card.

4. Via Ticket Offices

Head to your nearest Ticket Office
Present your card to the customer service representative OR station agent
Request a balance check
Receive immediate assistance and information regarding your card balance

5. Via Ticket Vending Machines (TVMs)

If you lack internet access or a smartphone, an alternative method to check your RTA balance is to visit any of the numerous vending machines in metro stations across Dubai. For this:

Find a Ticket Vending Machine (TVM) in metro or bus stations
Insert your NOL card into the card reader
Follow the on-screen instructions to check your balance
Receive an instant printout or view your balance on the screen

Type of NOL Cards

Each card variant is designed to provide a personalized experience, catering to the diverse needs and preferences of users, ensuring that everyone can access and benefit from the services offered.

Silver Card

The Silver Card is typically the standard or entry-level card in such systems. It offers basic access to the services provided by the transportation network or program.

Features:

Often comes with a rechargeable feature, allowing users to top up the card with credit and use it for multiple trips.
It may offer a balance check option, automatic fare deduction, and in some cases, discounts on regular fares.
Suitable for regular commuters who use public transportation frequently but do not require special benefits.

Gold Card

The Gold Card is usually a premium version of the standard card, offering additional perks and benefits.

Features:

Provides access to exclusive services, such as premium or first-class seating in public transportation.
Offers higher discounts or rewards compared to the Silver Card.
May include features like faster queues, personalized customer service, and access to special promotions.
Designed for individuals who seek a more luxurious or convenient experience.

Blue Card

The Blue Card is a specialized card designed to cater to the needs of specific groups, such as senior citizens, students, and people of determination (people with disabilities).

Features:

Provides significant discounts or even free rides to these groups, ensuring they have affordable access to public transportation.
May include additional features like easy-to-use interfaces, assistance for those with mobility issues, and priority seating.
Often comes with a simplified application process to ensure that eligible individuals can easily obtain and use the card.
Tailored to meet the unique needs of these groups, ensuring accessibility and convenience.

Red Card

The Red Card is a paper-based ticket, generally intended for short-term or infrequent users of the transportation system.

Features:

Typically used for single trips or a limited number of journeys.
May be available for purchase at kiosks or machines and is not rechargeable.
Ideal for tourists, occasional travelers, or individuals who do not need a long-term or digital solution.
Provides a simple and accessible option for those who prefer or require a physical ticket.

Places Accepting Nol Cards

Apart from public transport, NOL cards are widely accepted at various locations, including government services, supermarkets, Convenience stores, restaurants, ENOC fuel stations, clinics, pharmacies, and theme parks. Enjoy the comfort of using your card at these places throughout Dubai. For more details, you can check the list of NOL Card Accepted Stores And Supermarkets in Dubai.

Explore NOL Card Passes:

Commonly Asked Questions

You can easily check your Nol card balance online through the official website or mobile app, at customer service centers, or via SMS.

The minimum balance required on a Metro Nol card is 7.5 AED to ensure a smooth journey and transactions.

Recharge your Nol card at ticket vending machines, online through the official website or mobile app, or at customer service centers.

Yes, you can refund your balance available on the Nol Card. Approach any Ticket Office Machine for card cancellation and refund. You will be given a refund in cash if your refund amount is under 1000 AED.

Conclusion

To conclude, keeping track of your NOL card balance is essential for smooth travels and transactions. Checking online, visiting customer service centers, or using SMS are all ways to do this. It helps you make the most of your Nol card at various locations across Dubai. So, keep it topped up, and check the balance often for Travel in Dubai.

NOL Card Balance Check Online – RTA Dubai Card Enquiry